1. Who this policy covers
This policy describes the website and customer-inquiry practices of Aaron’s Landscape Solutions Co. at aaronslandscapesolutions.com. Questions can be sent to [email protected] or raised by calling 240-536-5412.
2. Information you provide
The quote form asks for your name and phone number; last name and email are optional. If you use live chat, email, call or text, we receive the information you choose to share, such as your contact details, property location, requested services, message content and project photos sent directly.
Please provide only information needed for the inquiry. Do not send passwords, government identity documents, financial account information or payment-card details through the website form or chat.
3. Website and technical information
The website, embedded forms and chat use HighLevel/LeadConnector services. These services may process technical information such as your IP address, browser or device details, page visits and interaction times, and may use cookies or browser storage to operate forms, maintain chat sessions, protect the service and support site functionality.
You can manage cookies and local storage through your browser settings. Blocking them may affect forms or chat. You can contact Aaron by phone or email if a website feature does not work for you.
4. How information is used
- To respond to inquiries and prepare or discuss quotes.
- To confirm requested services, property access and scheduling.
- To keep records of customer communications and agreed work.
- To operate, maintain and protect the website and business systems.
- To meet applicable legal requirements and handle disputes.
5. Service providers and sharing
Information may be handled by service providers supporting the website, hosting, forms, customer records and communications, including HighLevel/LeadConnector and Silvin, which helps manage the website and business setup. Access is for providing those services and supporting customer inquiries.
We do not sell information collected through this website or share it with third parties for their own marketing. Mobile information and text-message opt-in or consent information will not be shared with third parties or affiliates for marketing or promotional purposes. Service providers may process information as needed to support the requested service.
Information may also be disclosed when required by law or reasonably necessary to protect rights, investigate misuse or address a security issue.
6. Calls, texts and communication choices
Providing a number in the quote form requests a response to your inquiry; it does not enroll you in automated marketing texts. Automated SMS marketing is not offered through this website’s current form. If you contact Aaron by text, your mobile carrier’s message and data charges may apply.
Tell Aaron if you prefer a particular contact method or no further contact. You can ask him directly to stop texts or other follow-up. Any future automated messaging program would require its own applicable consent and disclosures.
7. Retention and security
Inquiry and customer information is kept for as long as reasonably needed to respond, provide services, maintain business records and meet applicable legal obligations. Reasonable safeguards are used to protect information, but no website, transmission or storage system can be guaranteed completely secure.
8. Access, correction and deletion requests
Contact Aaron using the details above to request access to, correction of or deletion of information you supplied. We may need to verify the request and may retain information where required or permitted by applicable law. Available rights can depend on your location and the circumstances.
9. Children and other websites
This website is intended for people seeking landscaping services and is not directed to children under 13. If you believe a child submitted personal information, contact Aaron so it can be reviewed. Links to other websites or services are governed by their own practices.
10. Policy updates
This policy may be updated as the website or practices change. The effective date above identifies the current version. Material changes will be described on this page, with additional notice or consent where required.